Best Western Plus Citrus Hotel Eastbourne, Eastbourne ➤ Reviews, Rooms & Prices 2025

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About the Hotel

King Edwards Parade, Eastbourne, United Kingdom, BN21 4EB

Best Western Plus Citrus Hotel Eastbourne, a 3-star family-friendly hotel, offers stunning sea views over the English Channel and is located a short walk from the iconic Eastbourne Pier and Beachy Head. The hotel features 50 en-suite bedrooms and a variety of amenities, promoting both comfort and accessibility during your stay.

Rooms & Amenities

The rooms at Best Western Plus Citrus Hotel Eastbourne range from single accommodations to expansive sea view suites, ensuring a place for everyone. Spacious family studios include a living room area and are fully equipped with kitchenettes and flat-screen TVs.

Dining & Services

Guests can enjoy a hot cooked breakfast served in the hotel's breakfast room, accommodating various dietary needs. The hotel is also pet-friendly, offering a welcoming service for well-behaved pets, complete with special welcome packs.

Leisure & Activities

Best Western Plus Citrus Hotel Eastbourne includes a recreation area with a pool table and dartboard, ideal for fun and relaxation. The friendly staff provides assistance with local attractions and activities, including the nearby Devonshire Quarter and annual events at the Western Lawns.

Location & Transportation

The location provides easy access to local transport options such as the bus station, which is just a short walk away. Guests will find cultural attractions and shopping opportunities, ensuring diverse experiences during their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room Disability Access

Max:

2 persons

23 m²

Bed options:

3 Single beds

room details

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Standard Double Room

Max:

2 persons

11 m²

Bed options:

1 Double bed

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Standard Room with 1 Single Bed

Max:

2 persons

10 m²

Bed options:

1 Single bed

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Getting around

A list of all available modes of transport

City Center

Eastbourne2300 ft

Airports

London Gatwick (LGW) 46.6 mi

London City (LCY) 73.3 mi

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Family Studio

“The family studio we stayed in was incredibly roomy, providing ample space for my two granddaughters and me, making our stay comfortable and enjoyable.” view full review

Delicious Breakfast Variety

“The continental breakfast offered a wonderful selection, including cereals, fruit, and pastries, ensuring there was something for everyone to enjoy.” view full review

Convenient Bathroom Setup

“The bathroom was well-equipped with a bath and shower, allowing us to enjoy a relaxing soak after a day of exploring.” view full review

Comfy Living Space

“I appreciated the cozy living area that made it perfect for spending quality time with my granddaughters while enjoying our holiday.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
24-hour reception
Pets allowed
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key access

Services

Pet amenities available
Welcome drink

Dining

In-room breakfast
Special diet menus

Business

Meeting/ Banquet facilities

Children

Children's buffet

Spa & Leisure

Beach access

Room features

Heating

Bathroom

Free toiletries

Location

King Edwards Parade, Eastbourne, United Kingdom, BN21 4EB

Map view

King Edwards Parade, Eastbourne, United Kingdom, BN21 4EB

City landmarks

Harbor

Eastbourne Pier

3000 ft

Gallery

Towner Art Gallery

2100 ft

Museums

The Story of Eastbourne

2300 ft

Gallery

Henry Paddon Contemporary Art

2300 ft

Parks

Carpet Gardens

2700 ft

Gallery

Art at the da Vinci

3200 ft

Museums

Eastbourne Redoubt

1.4 mi

Unit 7

At The Makery

3300 ft

Mall

The Beacon

2900 ft

Parks

Princes Park

3200 ft

Church

Christ Church

1.0 mi

Eastbourne BN20 7DA

Grange Gardens

2100 ft

Church

Parish Church of St Saviour & St Peter

2400 ft

Eastbourne Seafront

Eastbourne Airbourne Airshow

2500 ft

Gallery

Devonshire Collective

2800 ft

Meads

4600 ft

53 King Edward's Parade

Italian Gardens

4200 ft

King Edward's Parade

Helen Garden

4700 ft

Parks

Gildredge Park

5300 ft

Garden

Motcombe Gardens

1.5 mi

Holywell

1.1 mi

Manor Gardens

1.0 mi

Nearby

Museums

Eastbourne Lifeboat Museum

1600 ft

20 Cornfield Terrace

Museum of Shops

2000 ft

Museums

The Eastbourne Heritage Centre

800 ft

Tower

Wish Tower

1200 ft

Events

Devonshire Park Conference Centre

600 ft

Gallery

Nigel Greaves Gallery

1700 ft

Gallery

Emma Mason Gallery

1700 ft

Western Lawns,

8th Duke of Devonshire

1400 ft

Restaurants

Simply Patisserie

2300 ft

112 South Street

Coffee & Carrot

2200 ft

42 Cornfield Road

Vickery's Coffee House

2600 ft

234 Terminus Road

Rumours Cafe

2800 ft

214 Terminus Road

Duke of Devonshire

3200 ft

155 Terminus Road

Notarianni Bros

2900 ft

201-203 Terminus Road

The Village Fish & Chips

2900 ft

197 Terminus Road

Reviews and Ratings

Feedback from previous guests about their experience.

60%

liked the hotel and would stay again

6.0/10

Guest rating

Rooms

6.0

Location

8.0

Service

8.3

Dining

6.3

3.5/5 based on 822 reviews

#27 of 41 hotels in Eastbourne based on Tripadvisor

William

United Kingdom, September 2023

7.4/10

My stay at the hotel wasn't too bad. The room was in the souterrain with a pool table, a table kicker, and table tennis just one door away. It felt like stepping back to the seventies with unique features like a pole to hang clothes on and a sliding shower door. Despite its basic setup, it was sufficient for my expectations.

Rooms

7.0

The rooms were basic, which was just fine as I didn't expect much. The unique seventies vibe added a touch of nostalgia to the stay.

Service

9.0

The staff was extremely helpful when we forgot to put our parking ticket on the car. They were friendly, welcoming, and even offered a complimentary breakfast. I would definitely consider staying again for the value they provide.

Location

8.0

The location was good, conveniently close to the seafront, decent restaurants, and the Congress Theatre. Walking along the cliffs to Beachy Head was a delightful experience.

Dining

6.0

The dining experience had its ups and downs. The food wasn't very hot, and I had to change tables three times during my 3-day stay. Despite the continental breakfast, which didn't cater well to my dietary needs, the nearby fish and chips option was a highlight.

Facilities

7.0

The hotel facilities were satisfactory, offering a mix of amenities like a welcome drink and pet amenities. The overall value for money was reasonable.

Daisy

United Kingdom, August 2023

7.8/10

The hotel is located right on the seafront, close to nice restaurants. The rooms are clean but need updating. The service is friendly, although there was a slight issue during check-out. The location is convenient with a range of seating options. The dining experience was successful with lovely sea views, but finding restaurants nearby could be a challenge.

Rooms

7.0

The rooms are clean with tea and coffee making facilities but need updating and a deep clean.

Service

8.0

The service was friendly and welcoming overall, but there was a minor issue during check-out.

Location

9.0

The location is comfortable with a range of seating options, right on the seafront, close to some very nice restaurants.

Dining

7.0

The dining experience was successful, with lovely sea views, but finding nearby options could be improved.

Facilities

8.0

Facilities were good overall, but some areas need updating for better comfort.

Shaun

United Kingdom, June 2023

6.0/10

The hotel had its ups and downs. I found the rooms to be small, with dirty windows everywhere, and the toilets didn't flush properly. Having to walk up three flights of stairs due to the non-functioning lift was a struggle, especially with my bad hip and blood pressure. On the upside, the rooms were very hot, and the views were limited to a fire exit; overall, it was not a pleasant stay.

Rooms

5.0

The rooms were very small and uncomfortable, with various issues like dirty windows and a poorly functioning toilet. The lack of proper ventilation made the rooms too hot, and the view was disappointing.

Service

8.0

The staff, though, were very friendly and helpful throughout my stay. They made an effort to assist and were polite, which I appreciated.

Location

7.0

In terms of location, the hotel was situated close to the seafront, providing easy access to the town center and a nearby theater. The proximity to dining options like Bistrot Pierre was a plus.

Dining

6.0

The dining experience was satisfactory, with standard continental fare delivered to the rooms. The setup was simple, but the food was decent.

Facilities

5.0

The facilities at the hotel were lacking, with notable issues like a non-functioning lift that made getting around inconvenient. Despite this, the hotel was clean and offered basic amenities.