Best Western Plus Citrus Hotel Eastbourne, Eastbourne ➤ Reviews, Rooms & Prices 2025

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About the Hotel

King Edwards Parade, Eastbourne, United Kingdom, BN21 4EB

Best Western Plus Citrus Hotel Eastbourne, a 3-star family-friendly hotel, offers stunning sea views over the English Channel and is located a short walk from the iconic Eastbourne Pier and Beachy Head. The hotel features 50 en-suite bedrooms and a variety of amenities, promoting both comfort and accessibility during your stay.

Rooms & Amenities

The rooms at Best Western Plus Citrus Hotel Eastbourne range from single accommodations to expansive sea view suites, ensuring a place for everyone. Spacious family studios include a living room area and are fully equipped with kitchenettes and flat-screen TVs.

Dining & Services

Guests can enjoy a hot cooked breakfast served in the hotel's breakfast room, accommodating various dietary needs. The hotel is also pet-friendly, offering a welcoming service for well-behaved pets, complete with special welcome packs.

Leisure & Activities

Best Western Plus Citrus Hotel Eastbourne includes a recreation area with a pool table and dartboard, ideal for fun and relaxation. The friendly staff provides assistance with local attractions and activities, including the nearby Devonshire Quarter and annual events at the Western Lawns.

Location & Transportation

The location provides easy access to local transport options such as the bus station, which is just a short walk away. Guests will find cultural attractions and shopping opportunities, ensuring diverse experiences during their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Triple Room Three Single Beds Walk Shower Disability Access or Non-Smoking

Max:

2 persons

23 m²

Bed options:

3 Single beds

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Standard Single Room

Max:

2 persons

10 m²

Bed options:

1 Single bed

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Deluxe Family Suite Two King Beds One Single Bed Non-Smoking

Max:

2 persons

40 m²

Bed options:

2 Queen Size Beds

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Getting around

A list of all available modes of transport

City Centre

Eastbourne700 m

Airports

London Gatwick (LGW) 74.9 km

London City (LCY) 117.9 km

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Cozy

“Our room was impressively spacious and exceptionally clean, and the large window brought in plenty of natural light, making it a good place to relax.” view full review

Delicious Breakfast

“The continental breakfast offered an excellent variety, from fresh pastries to cereals, perfect for starting our day with energy.” view full review

Perfect for Families

“The family studio had enough room for me and my two granddaughters, making it comfortable for all of us to enjoy our stay together.” view full review

Great Entertainment Options

“The flat-screen TV provided great entertainment during our downtime, and the coffee machine added to our cozy room experience.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Paid parking
Off-site car park
24-hour reception
Pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key access

Services

Pet amenities available
Welcome drink

Dining

In-room breakfast
Special diet menus

Business

Meeting/ Banquet facilities

Children

Children's buffet

Spa & Leisure

Beach access

Room features

Heating

Bathroom

Free toiletries

Location

King Edwards Parade, Eastbourne, United Kingdom, BN21 4EB

Map view

King Edwards Parade, Eastbourne, United Kingdom, BN21 4EB

City landmarks

Harbour

Eastbourne Pier

890 m

Gallery

Towner Art Gallery

630 m

Museum

The Story of Eastbourne

690 m

Gallery

Henry Paddon Contemporary Art

700 m

Park

Carpet Gardens

810 m

Gallery

Art at the da Vinci

950 m

Museum

Eastbourne Redoubt

2.2 km

Unit 7

At The Makery

1.0 km

Mall

The Beacon

870 m

Park

Princes Park

950 m

Church

Christ Church

1.7 km

Eastbourne BN20 7DA

Grange Gardens

630 m

Church

Parish Church of St Saviour & St Peter

720 m

Eastbourne Seafront

Eastbourne Airbourne Airshow

760 m

Gallery

Devonshire Collective

850 m

Meads

1.4 km

53 King Edward's Parade

Italian Gardens

1.3 km

King Edward's Parade

Helen Garden

1.4 km

Park

Gildredge Park

1.6 km

Garden

Motcombe Gardens

2.4 km

Holywell

1.8 km

Manor Gardens

1.6 km

Nearby

Museum

Eastbourne Lifeboat Museum

470 m

20 Cornfield Terrace

Museum of Shops

590 m

Museum

The Eastbourne Heritage Centre

220 m

Tower

Wish Tower

350 m

Event hall

Devonshire Park Conference Centre

180 m

Gallery

Nigel Greaves Gallery

500 m

Gallery

Emma Mason Gallery

510 m

Western Lawns,

8th Duke of Devonshire

400 m

Restaurants

Simply Patisserie

700 m

112 South Street

Coffee & Carrot

670 m

42 Cornfield Road

Vickery's Coffee House

790 m

234 Terminus Road

Rumours Cafe

850 m

214 Terminus Road

Duke of Devonshire

950 m

155 Terminus Road

Notarianni Bros

860 m

201-203 Terminus Road

The Village Fish & Chips

880 m

197 Terminus Road

Reviews and Ratings

Feedback from previous guests about their experience.

60%

liked the hotel and would stay again

6.0/10

Guest rating

Rooms

6.0

Location

8.0

Service

8.3

Dining

6.3

3.5/5 based on 822 reviews

#27 of 41 hotels in Eastbourne based on Tripadvisor

William

United Kingdom, September 2023

7.4/10

My stay at the hotel wasn't too bad. The room was in the souterrain with a pool table, a table kicker, and table tennis just one door away. It felt like stepping back to the seventies with unique features like a pole to hang clothes on and a sliding shower door. Despite its basic setup, it was sufficient for my expectations.

Rooms

7.0

The rooms were basic, which was just fine as I didn't expect much. The unique seventies vibe added a touch of nostalgia to the stay.

Service

9.0

The staff was extremely helpful when we forgot to put our parking ticket on the car. They were friendly, welcoming, and even offered a complimentary breakfast. I would definitely consider staying again for the value they provide.

Location

8.0

The location was good, conveniently close to the seafront, decent restaurants, and the Congress Theatre. Walking along the cliffs to Beachy Head was a delightful experience.

Dining

6.0

The dining experience had its ups and downs. The food wasn't very hot, and I had to change tables three times during my 3-day stay. Despite the continental breakfast, which didn't cater well to my dietary needs, the nearby fish and chips option was a highlight.

Facilities

7.0

The hotel facilities were satisfactory, offering a mix of amenities like a welcome drink and pet amenities. The overall value for money was reasonable.

Daisy

United Kingdom, August 2023

7.8/10

The hotel is located right on the seafront, close to nice restaurants. The rooms are clean but need updating. The service is friendly, although there was a slight issue during check-out. The location is convenient with a range of seating options. The dining experience was successful with lovely sea views, but finding restaurants nearby could be a challenge.

Rooms

7.0

The rooms are clean with tea and coffee making facilities but need updating and a deep clean.

Service

8.0

The service was friendly and welcoming overall, but there was a minor issue during check-out.

Location

9.0

The location is comfortable with a range of seating options, right on the seafront, close to some very nice restaurants.

Dining

7.0

The dining experience was successful, with lovely sea views, but finding nearby options could be improved.

Facilities

8.0

Facilities were good overall, but some areas need updating for better comfort.

Shaun

United Kingdom, June 2023

6.0/10

The hotel had its ups and downs. I found the rooms to be small, with dirty windows everywhere, and the toilets didn't flush properly. Having to walk up three flights of stairs due to the non-functioning lift was a struggle, especially with my bad hip and blood pressure. On the upside, the rooms were very hot, and the views were limited to a fire exit; overall, it was not a pleasant stay.

Rooms

5.0

The rooms were very small and uncomfortable, with various issues like dirty windows and a poorly functioning toilet. The lack of proper ventilation made the rooms too hot, and the view was disappointing.

Service

8.0

The staff, though, were very friendly and helpful throughout my stay. They made an effort to assist and were polite, which I appreciated.

Location

7.0

In terms of location, the hotel was situated close to the seafront, providing easy access to the town center and a nearby theater. The proximity to dining options like Bistrot Pierre was a plus.

Dining

6.0

The dining experience was satisfactory, with standard continental fare delivered to the rooms. The setup was simple, but the food was decent.

Facilities

5.0

The facilities at the hotel were lacking, with notable issues like a non-functioning lift that made getting around inconvenient. Despite this, the hotel was clean and offered basic amenities.